Document processing is the ability to import unstructured paper or electronic documents and extract data through recognition, classification and artificial intelligence. Uses a combination of Watson analytics, advanced imaging and machine learning to understand documents.
Acquisition
Multi-channel document acquisition, Sources include a scanner, fax, email, mobile, file system, and content repository.
Extraction
Classify and extract data from documents and images, Machine learning and AI tools, and Sophisticated rules to validate data.
End-to-end solution
Build flexible and customizable capture applications, Manage capture workflow, High availability and enterprise-grade reliability, security, and disaster recovery.
Workflow defines how work gets done through a sequence of steps performed by humans and systems. Workflow management is the design, execution and monitoring of workflows. It enables process owners and business users to engage directly in workflow implementation.
Design
Graphical workflow designer, Low-code design environment, UI builder with a rich palette of controls, and Reuse common components.
Execution and monitoring
Consolidated task management, Flexible search and filtering, Responsive, mobile-ready UI, and Real-time process metrics.
Governance and lifecycle management
Centrally managed development, Built-in versioning and “one-click deployment”, and Manage hundreds of process applications across the enterprise.
Decisions are the repeatable rules and policies made as part of business operations. Decision management is the software used to gather, manage, execute and monitor decisions. It provides comprehensive lifecycle management for development, testing and governance of business rules.
Define
No-code decision modeling, Graphical guided tools to model and validate decisions, and Integrates business rules with machine learning.
Execution and testing
Test and simulate decisions, Execute decisions with speed and consistency, Highly scalable micro-services architecture, and Execution tracing for auditability.
Governance and lifecycle management
Release management and versioning, and Role-based permission management.
Content is unstructured or semi-structured information including documents, text, images, audio and video. Content services enable users to securely manage the full lifecycle of content. It provides flexible, reliable and secure content services delivered in modern lightweight architecture.
Content management
Store and manage business content, Powerful search capabilities, and Federation across repositories
Security and privacy
Rich granular security controls, and Role-based redaction.
Collaboration
Collaboration, content synchronization and sharing,
and mobile support, and Securely share documents and folders with external users, Governance and lifecycle management, Information governance for cross-organizational data retention, and Lifecycle and records management.